1. What services do you offer?
We provide a range of services including in-home physiotherapy, therapeutic massage, and injury rehabilitation. Our team tailors your treatment to your specific needs.
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2. How does mobile physiotherapy and massage therapy work?
Our therapists come to your location; whether it is your home, office, or another convenient space. Just book an appointment and we will handle the rest!

3. Do I need referral from my doctor?
A referral is not required for our services, but it is a good idea to consult your doctor - especially if you have specific medial needs.

4. What should I expect during my first appointment?
During your first session, your therapist will conduct a thorough assessment, discuss your medical history, and create a personalized treatment plan. Your session will typically include hands-on treatment and exercise.

5. How long are the appointments?
Initial assessments are generally 60 minutes in length. Subsequent appointment times can vary from 30-minutes to 90-minutes depending on the service you choose.

6. What do I need to prepare for my session?
Please wear comfortable clothing that allows for easy movement. If possible, have any relevant medical documents or referral letters handy. Additionally, please clear your treatment space to allow for your therapist to place their treatment table and equipment. Your space should be clear of clutter or hazards to ensure safe and effective treatment. 

7. Are your therapists qualified?
Yes, our Registered Massage Therapists and Physiotherapists are licensed professionals with extensive training and experience. 

8. Do you accept insurance?
Yes. We recommend you check with your insurance provider regarding coverage for mobile services. We offer direct billing or can provide you with a receipt for reimbursement if you choose.

9. Do you accept ICBC clients? What about WorkSafe claims?
At this time, we do not accept clients that were injured in car accidents. We do not accept clients who have sustained work-related injuries that have an active WorkSafe claim.

10. How do I book an appointment?
You can easily book an appointment through our website or by emailing us. We will work with you to find a convenient time. 

11. What if I need to cancel or reschedule?
We understand that life happens! Please notify us at least 24 hours in advance to avoid cancellation fees.

12. Are your services suitable for everyone?
Our services are suitable for a wide range of individuals - from athletes to those recovering from surgery. However, we recommend discussing any specific health concerns with us beforehand.

13. How often should I have treatment
The frequency of treatment varies based on your individual needs and goals. During your assessment, your therapist will provide recommendations tailored to you.